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Customer Success Team Manager

Reporting to the Chief Operating Officer, the incumbent is responsible for supervising the Customer Success Managers (CSM) team.The main objectives are to ensure customer retention, to ensure increased use of Cognibox solutions, to ensure Cognibox technology platforms are used to their full potential and finally, to ensure customer satisfaction.

Start date

Immediate

Location

Teleworking possible with occasional travel to our Montreal or Shawinigan office (head office)

Job Type

Full-time – possibility of flexible working hours

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Responsibilities

Qualifications

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About the Customer Experience team

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Think this job is perfect for you? Join our team and apply today.

Some perks OF working at cognibox

Flexibility

Work-life harmony is key to our continued success, and we promote the health and well-being of our employees by offering flexible schedules and vacation plans.

Career Advancement

At Cognibox, we fuel innovation through the growth and development of our employees and their careers.

Stimulating Work Environment

A career at Cognibox means working with passionate, motivated individuals interested in listening to your ideas and together creating solutions that ensure a safe workplace for our clients.

Think this job is perfect for you? Join our team and apply today.

Some perks OF working at cognibox

Flexibility

Work-life harmony is key to our continued success, and we promote the health and well-being of our employees by offering flexible schedules and vacation plans.

Career Advancement

At Cognibox, we fuel innovation through the growth and development of our employees and their careers.

Stimulating Work Environment

A career at Cognibox means working with passionate, motivated individuals interested in listening to your ideas and together creating solutions that ensure a safe workplace for our clients.