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Customer Success Manager

At Cognibox, the role of Customer Success Manager (CSM) is a key position in achieving the results and strategic objectives of our clients in terms of risk management of their subcontractors. The CSM plays a central role for the client in the Cognibox ecosystem whether in connection with our professional services, product team, training, etc. Its proactive approach aims to develop in-depth knowledge of clients desired outcomes and help them achieve those goals through regular contact.

 

Are you passionate about customer relations? Are you a professional who wants to maintain loyalty and develop customer growth? If so, this position is for you!

Start date

Immediate

Location

Teleworking possible with occasional travel to our Montreal or Shawinigan office (head office)

Job Type

Full-time – possibility of flexible working hours

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Responsibilities

Qualifications

TOP 5 REASONS WHY YOU WANT THIS JOB

*** The masculine gender is used as a generic term without discrimination for the sole purpose of simplifying the text. ***

Think this job is perfect for you? Join our team and apply today.

Some perks OF working at cognibox

Flexibility

Work-life harmony is key to our continued success, and we promote the health and well-being of our employees by offering flexible schedules and vacation plans.

Career Advancement

At Cognibox, we fuel innovation through the growth and development of our employees and their careers.

Stimulating Work Environment

A career at Cognibox means working with passionate, motivated individuals interested in listening to your ideas and together creating solutions that ensure a safe workplace for our clients.

Think this job is perfect for you? Join our team and apply today.

Some perks OF working at cognibox

Flexibility

Work-life harmony is key to our continued success, and we promote the health and well-being of our employees by offering flexible schedules and vacation plans.

Career Advancement

At Cognibox, we fuel innovation through the growth and development of our employees and their careers.

Stimulating Work Environment

A career at Cognibox means working with passionate, motivated individuals interested in listening to your ideas and together creating solutions that ensure a safe workplace for our clients.