At Cognibox, the role of Customer Success Manager (CSM) is a key position in achieving the results and strategic objectives of our clients in terms of risk management of their subcontractors. The CSM plays a central role for the client in the Cognibox ecosystem whether in connection with our professional services, product team, training, etc. Its proactive approach aims to develop in-depth knowledge of clients desired outcomes and help them achieve those goals through regular contact.
Are you passionate about customer relations? Are you a professional who wants to maintain loyalty and develop customer growth? If so, this position is for you!
Teleworking possible with occasional travel to our Montreal or Shawinigan office (head office)
Full-time – possibility of flexible working hours
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*** The masculine gender is used as a generic term without discrimination for the sole purpose of simplifying the text. ***